Privacy Policy for STLPropertyWalks.com

Effective Date: 1/15/2025

1. Introduction

STL Property Walks ("Company," "we," "us," or "our") is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website and services. By using our website and services, you consent to the collection, processing, and use of your personal information as described in this policy.

2. Information We Collect

We collect the following personal information from users who interact with our website and services:

Name

Email address

Phone number

How We Collect Information:

We collect this data through:

Website forms when users book a service

Third-party tools, including Stripe and PayPal, when processing payments.

We do not store sensitive financial information.

All payment transactions are processed through secure third-party payment providers.

3. How We Use Your Information

The personal information collected is used for the following purposes:

To book customers for property walkthrough services.

To communicate with users regarding their appointments and services.

To process payments through third-party providers.

To send service-related updates.

We do not sell, rent, or otherwise distribute user information to unauthorized third parties.

4. How We Share Your Information

We share personal information only with third parties that are essential to providing our services:

Stripe and PayPal– For secure payment processing.

GoHighLevel– A customer relationship management (CRM) platform for managing customer interactions.

These third parties operate in accordance with their own privacy policies, and we encourage users to review those policies before providing personal information.

5. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Providing the requested services

Complying with legal and regulatory requirements

Resolving disputes and enforcing agreements

If a user requests the deletion of their data, we will securely remove it, unless retention is legally required.

6. Limitation of Liability

STL Property Walks implements reasonable security measures to protect personal data from unauthorized access, disclosure, or misuse. However, we cannot guarantee absolute security due to the inherent risks of online transactions and electronic communication.

By using our services, users agree that STL Property Walks is not liable for unauthorized access, security breaches, or misuse of personal information by third-party providers such as Stripe, PayPal, or GoHighLevel.

7. Third-Party Links and Integrations

Our website may contain links to third-party websites. Clicking on those links may allow third parties to collect user data. STL Property Walks does not control and is not responsible for the privacy practices of these external websites. Users should review the privacy policies of any third-party websites they visit.

8. Legal Basis for Processing Data

For users covered under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), STL Property Walks processes personal data under the following legal bases:

Consent– When users voluntarily provide personal information for service booking

Contractual Obligation– When processing payments and fulfilling service agreements

Legitimate Interest– When improving services, managing customer interactions, and responding to inquiries

Users covered under these laws may request access to their data, request data deletion, or opt out of data processing. Requests can be submitted via email at [email protected].

9. Dispute Resolution and Governing Law

This Privacy Policy is governed by the laws of the State of Missouri, United States. Any disputes arising under this policy shall be resolved through binding arbitration in Missouri, unless otherwise required by applicable law.

10. User Rights and Choices

Users have the right to:

Request a copy of their personal information held by STL Property Walks

Request the deletion of their personal data, subject to legal and operational requirements

Opt out of marketing communications

Requests regarding personal data should be directed to [email protected].

11. Changes to This Privacy Policy

STL Property Walks reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services constitutes acceptance of any modifications.

12. Contact Information

For any questions regarding this Privacy Policy or how user data is handled, please contact:

STL Property Walks

Email: [email protected]

Phone: 217-840-2673